Legal

Thank you for shopping at iBuzy.com, operated by iBuzy LLC. We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.

1. Return Eligibility:
   • You may return most new, unopened items within 15 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
     
     
2. Return Process:
   • To initiate a return, please contact our customer service team at [email protected]. We will provide you with a return authorization and instructions for returning your item.
   • Please ensure that your return package includes the return authorization provided by our customer service team. We cannot accept returns without a valid return authorization.
   • You are responsible for return shipping costs, unless the return is a result of our error (e.g., you received an incorrect or defective item).
     
     
3. Refunds:
   • Once your return is received and inspected, we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
   • Please note that it may take some time for the refund to appear on your credit card statement, depending on your bank or credit card issuer.
     
     
4. Exchanges:
   • If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange. Exchanges are subject to product availability.
     
     
5. Damaged or Defective Items:
   • If you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible, including providing a replacement item or issuing a refund.
     
     
6. Non-Returnable Items:
   • Certain items are not eligible for return, including gift cards, downloadable software products, and personalized or custom-made items.
     
     
7. Contact Us:
   • If you have any questions or concerns about our Return Policy, please contact us at [email protected].

Thank you for shopping with iBuzy.com. We appreciate your business!